Phoenix Ireland

 

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Complaints Procedure
 

How can I make a complaint?

If you are unhappy with the service you have received and would like to make a complaint, there are 3 options available to you.  You can:

Policyholder Relationship Team
Phoenix Ireland
16, Joyce Way,
Park West Business Park,
Dublin 12

Please click on the following link to view our complaints procedures.

 
 


Phoenix Life Limited, trading as Phoenix Ireland, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. Phoenix Life Limited is incorporated in England (Company No. 1016269) and its registered office is 1 Wythall Green Way, Wythall, Birmingham B47 6WG United Kingdom. An up-to-date list of its directors, containing the particulars required by paragraphs (a), (b) and (c) of Section 196(1) of the Companies Act 1963, is available upon request from the company’s registered office.